Automated Reminder Service

Reminders may be sent either via SMS or by a telephone call. It may be preset for a certain time frame - daily, weekly, monthly, etc. SMS reminders will be sent in a normal text format. Telephone calls are made in speech by the system in which it will request to speak to the right person.

This service also enables the recipient to pay their bills/renewals/etc during the phone call itself, saving you time and money as well as accelerating your payments and increasing your cash flow. This proactive customer service is able to play different messages based on the amount and/or how long the amount has been overdue. If the person is not available to take the call, the system will make the call in another time as specified by you.

The speech-enabled interface can be used to capture payments immediately, rather than requiring customers to call back to speak with a consultant, mail a payment or pay online. Human resources no longer need to spend hours dialling numbers, dealing with busy signals, and repeating routine introductions and messages. For more information on Automated Reminder Service, please contact ActiveCall.