System Alerts & Emergency Responses

ActiveCall is responsible for the operation of Perth Airport's Emergency Response system. In the case of an emergency, the International Terminal Control Centre operator sends out a standard SMS warning as a pre-recorded call to staff members on their mobile detailing the exact nature of the emergency. The staff members then respond using a code to indicate if they will be able to attend to the problem. Meanwhile, the operator can view responses on the PC monitor as they are received, and effectively build a response team in minimal time. Additionally all transmissions of the ERS are recorded on the ActiveCall server. This system reduced the response time for an emergency from over 30 minutes to less than 3 minutes.

Less sophisticated response systems are also available for businesses and organisations with lesser security needs. You can also monitor crucial computer systems and applications that run 24 hours a day. The PC Operator can monitor your systems and send an automatic SMS message to your mobile phone in the event of a failure, allowing you to respond immediately.