Voice Recognition

2003 was a particularly innovative year at ActiveCall, as voice recognition took a front seat in the development arena. Starting with the Tourism Commission's "Virtual Call Centre", ActiveCall has gone further to introduce a range of applications designed for self-service customers. Each service is described below - don't forget to check out our demonstration phone lines, so you can see how user friendly these systems really are.

Campaign Manager
See how easy and fast it is to take someone's name and address and digitally convert it to text.
Order & Payment System
Forget costly and time consuming call centres by setting up a virtual call centre to take orders for you.
Change of Address
Callers can leave their details 24 x 7, all year round. Maximise your resources by offering a service available at all times.

More Information

To obtain a quote for any of these services, please contact ActiveCall.

ACTIVE SERVICES

> ActiveCall Virtual Fax
An innovative virtual fax solution ready to be used as an extra value-added incentive to your existing and future customers...

> Automated Credit Card Payment Services
With 120 circuits terminating on the bureau, we are able to handle up to 120 calls simultaneously...

> Automated Reminder Services
Automated Reminder Service that enables you to automatically contact customers who are due for payments...

> Credit Card Payment Services
With 120 circuits terminating on the bureau, we are able to handle up to 120 calls simultaneously...

> Competition Lines
Competitions are an effective way to gather a database of potential customers...

> Dating / Contact Services
ActiveCall will supply you with a local Perth telephone number on which to call in and record your prompts for your service...

> Fax Services
Fax Services allows anyone with a touch-tone phone and a fax machine to access information...

> Live Operator Services
Live Operator Services enable businesses to convert their time spent on calls to much-deserved revenue...

> Opinion Poll
ActiveCall's Opinion Poll services include 24-hour access to a system manager...

> Photo2Phone
At just a touch of a button, your new customers can now automatically send quality personal pictures to mobiles worldwide...

> Premium SMS Services
The addition of Premium SMS services means that we are able to offer clients a greater range of SMS applications...

> Recorded Information Services
Recorded Information Service allows users to provide their pre-recorded services to callers at any time of the day...

> Voice Recognition
These services have been designed using state of the art voice recognition "text-to-speech technology" from Speech Works...

> Winscribe Digital Dictation
Over time, the company’s Interactive Voice Response platform has developed in size and complexity...







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